AI for Call Centers Central Pacific Bank uses AI to improve customer experience and call center operationsThe ProblemCentral Pacific Bank (CPB) had a call center that customers turn to for answers about their banking needs, each unique. Their outdated system had many...
Community Innovation Mentorship Program (CIMP) is a mentorship model that aims to harness the collective impact of university-industry-local government collaboration and deliver a solution that addresses a notable problem in Hawaiʻi. Learn more about this unique...
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