A team of seven undergraduate computer science students from the University of Hawaiʻi at Mānoa College of Engineering spent five months developing a tech-based solution to ease a pain-point at the Honolulu Airport Animal Quarantine Holding Facility (AAQHF). This was...
Innovation: Success Stories
The People and Bots Behind Safe Travels
Nearly 1.5 million travelers to Hawaii have used the Safe Travels Digital Platform since the pre-travel testing program began in October. Hear from the experts who collaborated on this effort that integrated a multi-layered approach using innovative solutions that...
The Power of RPA and What It Can Do For Your Business
Organizations are turning to Robotic Process Automation (RPA) to automate tedious, repetitive tasks and rules-based processes. Time saved through RPA can enable businesses to devote more time to serving customers or other higher-value work. The data gathered through...
Tableau Success Stories in Hawaii
Insight from data has made an impactful difference in Hawaii’s response to COVID. Join Deena Tearney, CEO of Pacific Point, as she moderates a panel that shares how: Successful response requires everyone to come together and rapidly innovate in times of crisis Data,...
A Tale of Two Government Agencies on Salesforce
Hear inspiring stories from the Department of Commerce and Consumer Affairs and the Department of Hawaiian Home Lands as they share how they are implementing Salesforce and transforming their Departments. Paula and Dean shared how they began their journies to where...
Accelerating Digital Transformation
Digital Transformation has accelerated globally across private and public sectors. The trend has accelerated exponentially in response to the global COVID pandemic. To accomplish this we must develop and enhance our customer relationships in new ways focused on a 360...
Secure Tools for a Remote Workforce
As Hawaii responds to the ongoing COVID-19 pandemic, we’re all working to do our part by ensuring the safety of our employees, striving to protect the health and well-being of the communities in which we operate, and providing technology, assistance and resources to...
AI for Call Center
Increased call volume, a high number of repeat questions and focus on customer service drove Central Pacific Bank (CPB) to evaluate different options to make their help desk and call center operations more effective and efficient. The pandemic and dispersed workforce...
CIMP 2.0
Community Innovation Mentorship Program (CIMP) is a mentorship model that aims to harness the collective impact of university-industry-local government collaboration and deliver a solution that addresses a notable problem in Hawaiʻi. Learn more about this unique...
Technology Solutions to Curb the Pandemic
COVID has forever changed the way we work and live. How can we implement different and complimentary technology solutions such as screening and surveillance, tracing and social distancing to solve the challenges we face. From taking precautions to keeping your team...
Becoming a Data-Driven Business
Research suggests that while most companies stress the importance of turning data into actionable insight, less than a quarter feel their company is successful at doing this. A large portion of our local businesses are not treating their own data as an asset. See...
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